State Farm® Insurance Agent Hal Girard
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Lisa Bryant
September 19, 2024
"Wish I could give 0 stars. Have had insurance with Hal for more than 30 years. I get a text saying I owe over $1000 for unpaid payments on my car. Have bank statements proving otherwise. How would you still have insurance for 4 months with no payments made? My son in law called to get it cleared up (he is also on the policy) and spoke with Chris who was very rude. Was told one payment was placed to someone else's account and that a person had been fired because of issues happening, and then it had been placed on my home policy that wasn't even due in that month. He was told he could pay the amount they were saying was due or go somewhere else. I then spoke with Hal to get things figured out and was told he was not letting agents spend anymore hours correcting the issues and there was nothing he could do about it and that I should call other companies because I could get a much better rate. It wasn't about if I owed money or not, it was about clearing up the problem. Was also told he runs that office and his agents don't give out any kind of information about what goes on in his office. I have no reason to lie about was said. I was more than willing to pay if I owed money but not when you tell me I owe four different months that hasnt been paid and I have proof that it was. I think there is a lot going on there that is being covered up and apparently he isn't running his office like he thinks. It's sad that this kind of thing goes on when you have been with a company this long and they are not even concerned about clearing up the issue."
Joseph Fitzgerald
September 14, 2024
"Very professional staff. Fast response, and great rates. Thank you for taking care of my insurance needs."
Rhiannon Atkinson
September 14, 2024
"I’ve been with Hal for a few years now and him and his team have always been so wonderful! Thanks guys!!"
David Riggins
September 13, 2024
"5 star customer service! Highly recommended! Please contact him for your insurance needs!!"
Jamie Baxley
February 17, 2024
"Griff was courteous, knowledgeable, thorough, and efficient! He made it very easy to switch things over. Thank you for your help!"
"Thank you, Jamie, for your kind words! I'm glad to hear that Griff was able to assist you, making the process of switching things over easier for you. If you have any more questions or need further assistance, feel free to ask."
One Salty Beach
February 6, 2024
"Been with Hal and his team for 30+ years and have always provided a great service."
"Thank you for the kind words. I am glad we are able to make assisting with your insurance needs such a positive experience!"
Sharon Murray
July 29, 2023
"Have been a customer since 1967 always fair, friendly, almost family like"
"Thank you so much for being a long-time customer! We appreciate your business. "
Chelsea Marne
July 26, 2023
"I didn’t think life insurance was a big deal until I started talking to my agent Jacob Glenn. Not only did I realize it’s inexpensive but it’s a great way to plan for the unexpected in life. Jacob was professional and very knowledgeable. If you’re looking for life insurance or looking for more information, here’s your sign to do so!"
Tyler Nyshawn
July 18, 2023
"I would like to take the time to sincerely thank Ms. Tabitha for the outstanding service she provides. I love how she is always available for me. She is a great help to our community with providing insurance. Thank you once again."
austin peak
July 17, 2023
"Tabitha Pittman Is Awesome and Needs A Raise!!! Punctual, Polite, Elegant and just a fun person to know and work with thank you so much for your efforts Tabitha"
Michael Watts
June 23, 2023
"I have been a customer of Griff at State Farm for several years now, and I can confidently say that he is an excellent insurance agent. From the first time I met Griff, I knew that I was in good hands. He is always attentive to my needs and responds promptly to my inquiries. Griff has helped me with several insurance needs, from filing a claim to making changes to my policy. In every instance, he has shown a high level of professionalism and expertise. He made the insurance process easy to understand and gave me peace of mind knowing that I was covered. Overall, working with Griff has been a great experience. He has been friendly, approachable, and always willing to go the extra mile to ensure my satisfaction. I want to thank him for his excellent service and recommend him to anyone looking for a reliable insurance agent."
Betty Baldwin
June 19, 2023
"Hal Girard State Farm is the best, hands down. They are also some of the kindest people I’ve ever met. Looking for great rates? This is the place you want your insurance from!!’"
Derek Drafts
June 13, 2023
"Jacob Glenn and Logan Smith at Hal Girard State Farm are great to deal with! They always answer the phone in a good mood and are ready to serve your insurance needs! Very knowledgeable and will always steer you in the right direction. Thanks for a great job y’all!"
Annette Collins
June 11, 2023
"My husband and I have been State Farm customers for 25 years. Throughout those years Hal Girard and his amazing staff have always upheld the motto: "Like a good neighbor, State Farm is there." Last week my husband and I were in a vehicle accident and our truck was totalled. Within 30 minutes of notifying Mr. Girard I also had 2 other calls from other agents in his office, all concerned about the both of us and how they could be of help. Jacob Glenn is the agent handling our claim and has been in contact with us every day since the accident. He has assisted us in every step of the process and has seen to it's expedition. He has gone above and beyond with helping us with everything from paperwork to sending us info on used trucks available through his many dealership contacts. We are so grateful for their care and concern and their commitment to quality customer service."
Michael Collins
June 11, 2023
"My wife and I are extremely happy with the customer service that Mr. Jacob Glenn gave during our time of need. Hal Girard and his team have always been wonderful to us, as we have been loyal customers for 25 years. We were involved in a serious accident were our truck was totaled and Jacob called us right away to see how we were doing. Then the very next day, he and the whole group at Mr. Hal Girard office started working on our claim. Everyone at the office checked in on us to make sure that we were doing ok. Jacob made walking us through the claim process helpful to understand and has been patient with us as we asked many questions through this difficult process. I HIGHLY RECOMMEND Jacob Glenn if you need any type of insurance, plus, he will even help locate another vehicle for you if you should ever need one. He's Awesome 😃👍"
Mary ann Mcdonnell
June 9, 2023
"Thank you Jacob for all your help, you are the Best!!!"
Philip Rodriguez
June 5, 2023
"Hal Girard and his team have been a pleasure to work with. They helped every step of the way and answered any questions or concerns I had while inquiring about life insurance. They were very helpful, informative, and respectful. I highly recommend working with anyone on their team as each of them are very well rounded and experienced in their field. I will definitely be doing business with them again in the future."
Jonelle Green
June 5, 2023
"Jacob is extremely friendly, and a great support. It never hurts to have a conversation about your coverage and options, and I highly recommend having one with Jacob!"
Kyle Johnston
June 2, 2023
"Jacob Glenn is great! He is highly knowledgeable and does a excellent job explaining the information!"
Parker Melton
June 2, 2023
"Jacob was a huge help in explaining what coverages I needed as well as letting me know what discounts I was eligible for. I highly recommend reaching out to him today so he can save you money on your insurance."
Parker Wingard
June 2, 2023
"Jacob Glenn was very knowledgeable and helped me get a better understanding of exactly what I need for the future."
Gina Brakefield
June 1, 2023
"The staff at Hal Girard State Farm is always friendly and very knowledgeable. Great experience and even better quotes than other insurance agencies!!"
Katrina Victoria
June 1, 2023
"Griff is always on top of things, and has helped me through some challenging Insurance issues. Highly recommend. He was previously connected to another State Farm agency, but I followed him when he transferred to Hal Girard’s agency."
Shaun Powell
May 31, 2023
"It took State Farm 42 days just to tell me that my vehicle was totaled out and I still havent been paid a dime yet and the amount they offered is less than the book value and comps in the area. 42 days I had to wait for them just to tell that it wasn't repairable. This wait wasn't on the auto body shops or waiting for paperwork it just wasn't handled with any urgency and i had to keep calling back in to see what was going on. I thought State Farm was the best insurance company and if I needed them they'd be there for me.... wow, was I wrong. Pretty bad when their agents tell me State Farm isn't what it used to be.... really?"
"Hey Shaun, my sincere apologies for your poor claims experience. The coordination of claims, agency, body-shops and towing services simply did not meet your or our expectations. Thank you for the opportunity to problem solve what went wrong. Our team has been voted the best insurance in Lexington for 15 years and we thank you for the opportunity to regain your confidence. Hal & Team"
kasey montgomery
April 13, 2023
"Best of the best! Thanks Jacob for always taking care of us."